This Data Policy describes how NOCLAND manages data on our public marketing website and email programs. It complements our Privacy Policy and does not apply to customer data processed by our ITSM or NMS products.

1. Data Categories

• Visitor Data: website usage and device information collected via cookies and similar technologies.
• Form Submissions: contact details and the content you choose to send us through website forms.
• Marketing Engagement: subscription preferences and email interaction data.

2. Third‑Party Processors

• HubSpot: forms, CRM, email delivery, and related analytics.
• Google Analytics: website analytics to measure and improve site performance.

These providers may process data outside Canada. We use contractual and technical measures intended to protect data transfers.

3. Security Controls

• Encryption in transit and least‑privilege access for administrative accounts.
• Logging of privileged actions and regular updates to platform components.

4. Retention and Deletion

• Form submissions and marketing records are retained as needed to respond to inquiries and manage subscriptions.
• You may request deletion of your Personal Information by emailing privacy@nocland.com. We may retain limited records as required by law.

5. Access Requests

To access or correct your Personal Information, or to request deletion, contact privacy@nocland.com. We may ask for verification to protect your account.

6. Incident Response

We follow an incident response process to detect, contain, investigate, and notify as required by Canadian law when a breach of security safeguards poses a real risk of significant harm.

7. Changes

We may update this Data Policy periodically. The Effective date indicates the latest revision.