NOCLAND Business Inc. ("NOCLAND", "we", "us", "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect Personal Information on our public marketing website. It reflects Canadian law, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and Canada's Anti‑Spam Legislation (CASL).

1. Scope

This policy covers visits to our website and interactions with our marketing activities, including contact forms and emails sent through HubSpot. It does not cover customer data processed by our ITSM or NMS products and services.

2. What We Collect

• Contact information: name, email, phone, company, and any information you provide in form fields.
• Website usage data: pages viewed, timestamps, referrers, IP address, and browser/device details via cookies and similar technologies. See our Cookie Policy.
• Marketing engagement: email opens, clicks, and preferences managed through HubSpot.

3. How We Collect

• Directly from you when you submit forms on our website.
• Automatically through cookies, pixels, and scripts set by us and by HubSpot and Google Analytics.

4. How We Use Personal Information

• To respond to inquiries and provide requested information.
• To operate and improve our website and marketing programs.
• To send marketing communications with your consent. You can unsubscribe at any time.
• To comply with legal obligations and enforce our agreements.

5. Third‑Party Services

We use the following services to operate our marketing site:

• HubSpot for website forms, CRM, marketing emails, and analytics related to those emails.
• Google Analytics to understand how visitors use our website.

These providers may set cookies and process data on servers outside Canada. See the "International Transfers" section below and our Cookie Policy for details.

6. Lawful Basis and Consent

We rely on consent (for example, when you submit a form or accept non‑essential cookies), legitimate interests (such as improving the website and ensuring security), and, where applicable, the performance of a contract. You may withdraw your consent at any time, subject to legal or contractual restrictions, by using the unsubscribe link in our emails or contacting privacy@nocland.com.

7. CASL Compliance

• Marketing emails include our mailing address and an easy unsubscribe link.
• Forms use explicit consent language. You will not be added to marketing lists unless you agree.

8. Sharing and Disclosure

• Service providers (for example, HubSpot, hosting, analytics) under agreements that restrict use to our instructions.
• Legal when required to comply with laws or protect rights, safety, and security.
• Business transfers in connection with a merger, acquisition, or sale of assets.

9. International Transfers

Information may be processed outside your province or Canada, including in the United States. When information is processed in another jurisdiction, it may be subject to the laws of that jurisdiction. We take steps designed to ensure appropriate protections are in place.

10. Retention

We retain Personal Information only as long as necessary for the purposes described above and to comply with legal requirements. When no longer needed, we securely delete or anonymize the information.

11. Security

We use administrative, technical, and physical safeguards appropriate to the sensitivity of the information, including encryption in transit, access controls, and logging.

12. Your Rights

Subject to legal exceptions, you have the right to request access to and correction of your Personal Information in our control. To exercise these rights, email privacy@nocland.com. We will respond within a reasonable time.

13. Children

Our website is intended for business use and is not directed to children under 13. We do not knowingly collect Personal Information from children.

14. Changes to this Policy

We may update this Privacy Policy from time to time. The Effective date above shows the latest revision.